Disable or Delete a User

Disable or Delete a User

There are two options to keep a user from logging into the application. 
  1. Disable the user if you want to grant them access again in the future. 
  2. Delete the user so that the user profile will no longer exist.

How to Disable a User

  1. Login as an Administrative User.
  2. Click on the Settings icon in the upper right-hand corner of the application and select User Permissions.

  3. Select the User in the Select User field.  
  4. Change the User from enabled to disabled by clicking on the radio button next to the Disabled field.
  5. Select the Save User button to save your changes.  

  6. When the user is disabled, a message will be displayed:  User was successfully saved.  
  7. To give the user access to the application again, return to the User Permissions screen and click on the Enabled option.
  8. Select the Save User button to save your changes.  

  9. When the user is enabled, a message will be displayed:  User was successfully saved.  

How to Delete a User

  1. Login as an Administrative User.
  2. Click on the Settings icon in the upper right-hand corner of the application and select User Permissions.

  3. Select the User in the Select User field.  
  4. Click on the Delete User button.

  5. The application will display a "Are you sure" message.  Select Delete User again.  IMPORTANT:  This can not be undone.

  6. When the user is deleted, a message will be displayed:  User was successfully deleted.  


    • Related Articles

    • Add User

      How to Add a User Login as an Administrative User. Click on the Settings icon in the upper right-hand corner of the application and select Add User. Enter the User's Email Address. Enter the User's First and Last Name. Click on the Add User button. ...

    • User Permissions and Site Access

      How to modify User Permissions and Site Access Login as an Administrative User. Click on the Settings icon in the upper right-hand corner of the application and select User Permissions. Select the User in the Select User field. See How to Disable or ...

    • User Preferences

      Every user has the option to change their profile name and alarm preferences through their user profile. How to update User Preferences To access your user preferences, click on the Settings icon in the upper right-hand corner of the application, and ...

    • Blue Pillar IIoT Platform First Release

      Blue Pillar is happy to announce the release of our remote Generator & ATS monitoring and control application based on our new cloud IoT architecture.    Blue Pillar IIoT Platform provides the following capabilities:   Real-time access to equipment ...

    • Site and Equipment Configuration

      How to configure a site and equipment Login as an Administrative User. Click on the Settings icon in the upper right-hand corner of the application and select Site and Equipment Configuration. Select a Site from the list. Click on the Next button to ...